This free course was written by Andy Lane.
Except for third party materials and otherwise stated (see terms and conditions [Tip: hold Ctrl and click a link to open it in a new tab. (Hide tip)] ), this content is made available under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 Licence.
The material acknowledged below is Proprietary and used under licence (not subject to Creative Commons Licence). Grateful acknowledgement is made to the following sources for permission to reproduce material in this free course:
Figure 8: expanded from Winter, M.C. (2002) Management, Managing and Managing Projects: Towards an Extended Soft Systems Methodology, PhD Thesis, University of Lancaster, UK, pp. 67 and 83.
Table 1: adapted from Shaw, P. (1996) ‘Intervening in the shadow systems of organisations: consulting from a complexity perspective’, Complexity and Management Papers No 4, Complexity and Management Centre, University of Hertfordshire, pp. 8–10.
Every effort has been made to contact copyright owners. If any have been inadvertently overlooked, the publishers will be pleased to make the necessary arrangements at the first opportunity.
Don't miss out
If reading this text has inspired you to learn more, you may be interested in joining the millions of people who discover our free learning resources and qualifications by visiting The Open University – www.open.edu/ openlearn/ free-courses.