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Caring for adults
Caring for adults

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Key points from Section 1

In this section you have learned:

  • that everything you do or say is communication
  • the importance of visual communication when caring for others
  • what interpersonal skills are and some of the ways you can develop them
  • the different stages of listening and the role that active listening plays in communication
  • that there are different ways to help people to communicate
  • why good record-keeping is important and what makes a good record.

Section 2 covers mental health problems. Studying this section will give you an insight into the care and treatment options for people with a mental illness. You will also learn about the role of family carers looking after a friend or a relative with mental health problems.