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Employment relations and employee engagement
Employment relations and employee engagement

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Learning outcomes

After studying this course, you should be able to:

  • describe and critique the concept of employee engagement

  • identify problems associated with both over-engagement and disengagement

  • examine the extent to which emotional and aesthetic labour are positioned in some contemporary organisations

  • critically evaluate the measurement of employee engagement

  • identify the issues associated with employee engagement in times of organisational change, including the role of effective communications during organisational change.