To succeed in management you need good interpersonal skills, you need to understand how to deal with other people. This free course, The importance of interpersonal skills, will help you gain an awareness of your own skills and understand that an awareness of the interpersonal skills of others can help us enormously in dealing with the work tasks we are responsible for.
Course learning outcomes
After studying this course, you should be able to:
recognise the importance of interpersonal skills
describe how good communication with other can influence our working relationships
outline the roles we play in our work groups and teams.