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level 1: introductory icon
Money & Business
Hybrid working: organisational development
The COVID-19 pandemic caused many organisations to go into warp speed and pivot their workforce to remote working almost overnight in 2020. The return to pre-pandemic office routines has been slow, and many organisations are now keen to work in a more agile and flexible way. Hybrid working does, however, introduce a new set of challenges, and ...
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level 1: introductory icon
Money & Business
Hybrid working: skills for leadership
This course will give you an opportunity to reflect on who you are as a hybrid leader and how you want to develop. It will help you understand how to empathise with your workforce and how to adapt your communication skills when working in the office and when working remotely. It will prompt you to start thinking about how you can encourage your ...
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level 2: intermediate icon
Money & Business
Business models in strategic management
This course introduces you to the theory and practice of business models as they have developed in strategy literature. In particular, you will explore the emergence of the business model idea, types of business models and how business models can be designed.
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level 1: introductory icon
Money & Business
Collective leadership
This free course, Collective leadership, will give you an insight into the importance of how to be a more effective leader, and how to better engage and work with ‘followers’ in an organisational setting.
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level 1: introductory icon
Money & Business
The importance of interpersonal skills
To succeed in management you need good interpersonal skills, you need to understand how to deal with other people. This free course, The importance of interpersonal skills, will help you gain an awareness of your own skills and understand that an awareness of the interpersonal skills of others can help us enormously in dealing with the work ...
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level 1: introductory icon
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Money & Business
Effective communication in the workplace
Improve your workplace relationships and boost your professional impact with this free course on effective communication. Discover how to express yourself clearly, understand others better, and adapt your communication skills for a range of situations, from everyday conversations to the digital workplaces of the future.
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level 2: intermediate icon
Digital & Computing
Learning from major cyber security incidents
As a society, we are now almost always connected to the internet and rely on it for many different day-to-day activities. However, this dependency on the internet can make us vulnerable to attacks.
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level 1: introductory icon
Education & Development
Talk the talk
This free course introduces the mechanics of effective, persuasive oral presentations, by giving you the opportunity to analyse examples and then create your own. Using resources such as TED Talk videos, you will see how experts deliver professional talks and famous speeches, observe what works, and identify how language connects ideas and keeps...
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level 2: intermediate icon
Money & Business
Introduction to operations management
This free course, Introduction to operations management, will introduce you to the role of operations management in organisations, and gives you the opportunity to understand what an operations manager does. It looks at how the role might influence the short- and long-term success of the organisation. It is important to develop a clear ...
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level 3: advanced icon
Money & Business
Managing and managing people
This free course, Managing and managing people, will introduce you to the world of management. We will be looking at a range of topics, including what managers do, what skills they require, and how you can develop as a manager.
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level 1: introductory icon
Money & Business
Three principles of a coaching approach
This course provides a good sense for three of the core skills required of an effective coach. Whether or not you recognise the use of a 'coaching approach' in your workplace, you will be able to use the learning in the course to enhance your day-to-day interactions in your workplace.
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level 2: intermediate icon
Digital & Computing
Systems thinking and practice
What is systems thinking and practice? The essence of systems thinking and practice is in 'seeing' the world in a particular way, because how you 'see' things affects the way you approach situations or undertake specific tasks. This free course will help you to learn about the problems of defining a system and meet some of the key concepts used ...