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Free course

Hybrid working: organisational development

Free statement of participation on completion
Hybrid working: organisational development Copyrighted Icon

The COVID-19 pandemic caused many organisations to go into warp speed and pivot their workforce to remote working almost overnight in 2020. The return to pre-pandemic office routines has been slow, and many organisations are now keen to work in a more agile and flexible way. Hybrid working does, however, introduce a new set of challenges, and that requires new thinking, new policies and significant cultural change.

This course will help you to explore your current organisational structure, plans, external environment and sustainability to consider how you strengthen your hybrid working infrastructure. You will begin to identify what digital transformation means in the higher education institutes (HEIs) sector and how this accelerates working practices for hybrid. You will also start to create habits to continue to future-proof your organisation, and consider future ways of working that may arise and how to prepare for them.



This course is part of the Supporting hybrid working and digital transformation collection (Wales), made possible by the Higher Educational Funding Council for Wales.

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Course learning outcomes

After studying this course, you should be able to:

  • apply the Well-being of Future Generations (Wales) Act 2015 and explain why sustainability and wellbeing need to be integrated into organisational development
  • explore pre-pandemic organisational structural norms and analyse how they can be redesigned to support hybrid working and sustainability goals
  • identify how digital transformation has accelerated the need for working practices and priorities around digital inclusion
  • explore the impact hybrid working has on developing your organisation, including workforce policies and processes and future ways of working.

First Published: 26/10/2022

Updated: 26/10/2022

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