Work skills
Enhance your work skills without committing to full-time study.
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level 2: intermediate icon
Money & Business
Introduction to operations management
This free course, Introduction to operations management, will introduce you to the role of operations management in organisations, and gives you the opportunity to understand what an operations manager does. It looks at how the role might influence the short- and long-term success of the organisation. It is important to develop a clear ...
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level 1: introductory icon
Money & Business
Three principles of a coaching approach
This course provides a good sense for three of the core skills required of an effective coach. Whether or not you recognise the use of a 'coaching approach' in your workplace, you will be able to use the learning in the course to enhance your day-to-day interactions in your workplace.
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Money & Business
Commercial awareness
Boost your commercial awareness with this free short course. Explore your organisation’s purpose, understand your role within it, and learn how different perspectives can enhance the value you create.
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level 1: introductory icon
Science, Maths & Technology
More working with charts, graphs and tables
When you encounter maths or technical content you'll need to know how to interpret this information, and possibly to present your own findings in this way. This free course, More working with charts, graphs and tables, will help you to develop the skills you need to do this, and gain the confidence to use them. This free course builds on our ...
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Money & Business
Making creativity and innovation happen
Unlock your creative potential with this free course on creativity and innovation. Explore how individual creativity develops, how organisations can foster innovation, and discover strategies to tackle challenges and do things better and differently.
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level 1: introductory icon
Money & Business
Justice, fairness and mediation
This free course, Justice, fairness and mediation, considers the concepts of justice and fairness from various perspectives but mainly focuses on effective policing and community empowerment.
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level 3: advanced icon
Money & Business
Workplace learning with coaching and mentoring
In this free course, Workplace learning with coaching and mentoring, you will consider theoretical and practical issues in planning and managing learning and talent development programmes in your organisation. You will also explore ideas about coaching and mentoring; both are prominent learning and development tools in contemporary ...
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Languages
Grammar matters
Grammar matters because, combined with vocabulary choice, it is our main way of making meaning. This free course introduces you to one approach used to understand how meanings relate systematically to different aspects of grammar and shows how this deeper understanding can be applied to make everyday communication more effective.
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Money & Business
Employee engagement
Engagement is a key buzzword in 21st century management. Strategic human resource management rests on the belief that people are the key to achieving competitive advantage. Employees need to be seen as assets to be developed, not costs to be controlled. This free course explores three key themes: employee engagement, employee involvement and ...
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level 3: advanced icon
Money & Business
Making decisions
Do you hate making decisions? Does the ability of others to make snap decisions really frustrate you? This free course will help you understand some of the processes involved in decision making. Attention to the psychology of decision making and the social context in which decisions are made can improve your understanding of others and yourself.
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Money & Business
Human resources: recruitment and selection
Does the recruitment and selection process fill you with dread? Discrimination and equal opportunities legislation can make this area feel like a minefield. If you are faced with appointing a new employee then this free course, Human resources: recruitment and selection, will provide a straightforward guide to the process: from writing job ...
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Digital & Computing
Hybrid working: digital communication and collaboration
Communication and digital collaboration skills are now essential for new ways of working and thriving in a digital world. As more organisations move to permanent hybrid working, being able to connect with others, manage your digital persona and use the digital tools and understand expectations is becoming more important.
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