Work skills
Enhance your work skills without committing to full-time study.
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level 1: introductory icon
Digital & Computing
Introducing computing and IT
Explore how computing and IT shape our digital world with this free introductory course. Learn how computers work, how data is stored and deleted, and why online safety and data security matter while gaining a deeper understanding of how technology influences the way we live and think.
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level 2: intermediate icon
Money & Business
Introduction to operations management
This free course, Introduction to operations management, will introduce you to the role of operations management in organisations, and gives you the opportunity to understand what an operations manager does. It looks at how the role might influence the short- and long-term success of the organisation. It is important to develop a clear ...
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level 3: advanced icon
Money & Business
Project governance and Project Management Office (PMO)
Whether a project is large or small, innovative or similar to other projects, governance and administrative support will be needed. The type of governance, and level of support, will vary considerably between projects of different types and complexity. This course, Project governance and Project Management Office (PMO), considers project ...
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Money & Business
Hybrid working: planning for the future
In 2020 due to the COVID-19 pandemic organisations had to plan and adapt within a week to move almost their entire workforce to remote working, and those who had to remain in ‘onsite’ environments had to quickly implement safety measures. This was an unprecedented global response that many organisations would not have foreseen and had to adjust ...
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level 3: advanced icon
Education & Development
Exploring educational leadership
This free course, Exploring educational leadership, provides an overview of the field of educational leadership and management. You will explore: the relationships between management and leadership; the scope of the field; different world views that underpin educational leadership research and practice; and some key concepts such as agency, ...
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Money & Business
Working in groups and teams
This free course, Working in groups and teams, explores team working from start to finish. It looks at how successful teams are created, roles within a team, the life cycle of a team, how to manage conflict within teams and evaluating team performance.
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level 2: intermediate icon
Money & Business
Human resources: recruitment and selection
Does the recruitment and selection process fill you with dread? Discrimination and equal opportunities legislation can make this area feel like a minefield. If you are faced with appointing a new employee then this free course, Human resources: recruitment and selection, will provide a straightforward guide to the process: from writing job ...
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Money & Business
Hybrid working: skills for leadership
This course will give you an opportunity to reflect on who you are as a hybrid leader and how you want to develop. It will help you understand how to empathise with your workforce and how to adapt your communication skills when working in the office and when working remotely. It will prompt you to start thinking about how you can encourage your ...
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Money & Business
Making creativity and innovation happen
Unlock your creative potential with this free course on creativity and innovation. Explore how individual creativity develops, how organisations can foster innovation, and discover strategies to tackle challenges and do things better and differently.
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level 1: introductory icon
Money & Business
Facilitating group discussions
Gain an insight into facilitating meetings and discussions in the workplace. In this free course, Facilitating group discussions, you will look at some of the behaviours effective facilitators exhibit. Informative and engaging videos will introduce you to examples of facilitation in practice.
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Education & Development
Early years team work and leadership
This free course, Early years team work and leadership, explores aspects of teamwork and leadership for early years practitioners.
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Money & Business
The importance of interpersonal skills
To succeed in management you need good interpersonal skills, you need to understand how to deal with other people. This free course, The importance of interpersonal skills, will help you gain an awareness of your own skills and understand that an awareness of the interpersonal skills of others can help us enormously in dealing with the work ...
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