Level 3: Complex Care

The patient may have a number of identified problems, some of which interact, making it more difficult to predict the outcome of any individual treatment.

Lay Descriptors

  • The patient may have a number of identified problems, some of which interact with one and other, making it more difficult to predict the outcome of any individual treatment
  • The care plan is often multidisciplinary and broken up into smaller goals or steps with ongoing observation and regular review by the multidisciplinary team
  • The patient may have a combination of treatments from more than one traditional pathway, or have phased treatment to overcome short term problems, while planning out care aimed at ongoing rehabilitation or long term support
  • The work to deliver care will have a number of skilled interventions and many tasks, including close personal care for ordinary day-to-day activities, and there is a risk of harm without this intimate support
  • The outcome of treatment could vary considerably and the patient may need close supervision and ongoing assessment from a range of staff to deal with problems, as they arise, and adapt the plan of care