Session 4 The multi-method approach: applying design thinking and systems thinking

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In this fourth session we explore some key methods we employed in our Living Labs. Watch the following video for an overview of two of these before reading further.

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I briefly explained in Session 3 that there were three conceptual frameworks that we used to guide our actions – design thinking, systems thinking and reflexive monitoring. In each case there is a theoretical underpinning to them, but each is also very much about providing tools and techniques to ensure effective practice in managing complex situations.

In this session I am going to look at the principles of design thinking and systems thinking and leave looking at reflexive monitoring until Session 6 (Session 5 looks at facilitating design thinking and system thinking tools and techniques – that is, putting them into practice).

But it is important to note that these three frameworks have been used in a reflective and complementary way and not simply as a toolbox – although each has provided useful tools and techniques to be used in the Living Labs.

Now go to the next section.

Design thinking