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The caring manager in health and social care
The caring manager in health and social care

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5 Test your knowledge

You will now have a chance to review what you’ve learned in this free course with an informal quiz.

Activity 9 Informal quiz

Timing: Allow about 30 minutes

a. 

True


b. 

False


The correct answer is a.

a. 

applies to caring for humans and animals


b. 

is an extreme state of tension


c. 

cannot be alleviated


The correct answers are a and b.

Discussion

Compassion fatigue is experienced by those helping people or animals in distress. It is an extreme state of tension and preoccupation with the suffering of those being helped, and can lead to a secondary traumatic stress in the helper or caregiver. Symptoms include apathy, isolation, bottled-up emotions and substance abuse. These can be alleviated with the right support and management.

3. Who developed the Social Readjustment Rating Scale (SRRS) or the ‘Stress Scale’ as it is more commonly known?

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Discussion

Thomas Holmes and Richard Rahe developed the Social Readjustment Rating Scale in 1967. Look back at the ‘Individual responses’ section to find out more.

a. 

Employees who have a sense of engagement in what they do find that, instead of experiencing work as stressful and demanding, they look on it as a positive challenge, which in turn enhances their wellbeing, involvement and efficacy.


b. 

Employees who have a sense of engagement in what they do find that they often experience work as stressful and demanding because they feel so committed to the challenges they have to overcome.


The correct answer is a.

a. 

Staff act proactively


b. 

Resistance to change


c. 

Low creativity


d. 

High risk taking


e. 

Anxiety


f. 

Unpredictable reactions to change


The correct answers are b, c, e and f.