If you are creating a new learner account between 8am on Saturday 6 June - 8am on Monday 8 June, you might experience delays or difficulties in the process. This is due to an upgrade to a system related to new account creation. We apologise for the inconvenience.
If you are creating a new learner account between 8am on Saturday 6 June - 8am on Monday 8 June, you might experience delays or difficulties in the process. This is due to an upgrade to a system related to new account creation. We apologise for the inconvenience.
If you are creating a new learner account between 8am on Saturday 6 June - 8am on Monday 8 June, you might experience delays or difficulties in the process. This is due to an upgrade to a system related to new account creation. We apologise for the inconvenience.
This free course, Stakeholders in marketing and finance, comprises two sections introducing the idea of customers and stakeholders for financial information. It also contains two activities in which learners are asked to relate the ideas discussed to their own work practice.
Course learning outcomes
After studying this course, you should be able to:
understand and identify customers, consumers and clients and their needs and expectations
apply these ideas to a work context and recognise customers, consumers and clients and their needs and expectations
understand and identify financial stakeholders of an organisation and their information needs
apply these ideas to a work context and recognise the organisation's financial stakeholders and their information needs.