This free course was written by the Sooner Safer Happier team, special thanks to Myles Ogilvie and Matt Turner.
Find out more about Sooner Safer Happier at Antipatterns and Patterns For Business Agility, is also available.. The Sooner Safer Happier book,
Except for third party materials and otherwise stated (see terms and conditions), this content is made available under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 Licence.
The material acknowledged below is Proprietary and used under licence (not subject to Creative Commons Licence). Grateful acknowledgement is made to the following sources for permission to reproduce material in this free course:
Figures 1 and 3 © Sooner Safer Happier Ltd, 2022
Figure 2 © 2020 Jonathan Smart
Every effort has been made to contact copyright owners. If any have been inadvertently overlooked, the publishers will be pleased to make the necessary arrangements at the first opportunity.
Don't miss out
If reading this text has inspired you to learn more, you may be interested in joining the millions of people who discover our free learning resources and qualifications by visiting The Open University – www.open.edu/ openlearn/ free-courses.