Effective communication in the workplace
Effective communication in the workplace

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Effective communication in the workplace


Baer, D. (2014) ‘17 tactics for reading people’s body language’, Entrepreneur [Online]. Available at https://www.entrepreneur.com/ article/ 239840 [Tip: hold Ctrl and click a link to open it in a new tab. (Hide tip)] (Accessed 15 February 2019).
Mitchell, O. (no date) ‘Mehrabian and nonverbal communication’ [Online]. Available at https://speakingaboutpresenting.com/ presentation-myths/ mehrabian-nonverbal-communication-research/ (Accessed 10 July 2019).
Morrissy-Swan, T. (2018) ‘What your handshake says about you’, The Telegraph [Online]. Available at https://www.telegraph.co.uk/ men/ the-filter/ handshake-says/ (Accessed 10 July 2019).
Thompson, N. (1996) People Skills: A Guide to Effective Practice in the Human Services, Basingstoke, Macmillan.
NHS Moodzone (no date) ‘Breathing exercise for stress’ [Online]. Available at https://www.nhs.uk/ conditions/ stress-anxiety-depression/ ways-relieve-stress/ (Accessed 10 July 2019).

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