Learning outcomes

After studying this course, you should be able to:

• display confidence in using systems concepts and language

• describe accurately the set of key systems concepts

• understand what is distinctive about systems thinking as opposed to other forms of thinking

• understand how systems thinking is useful in analysing and improving situations

• understand the notion of a system as a creation of the observer, i.e. as an intellectual construct, as opposed to using the term system in other ways, i.e. as entities that exist ‘out there’.