Following discussions by the Improvement Service with community councils across Scotland, we have identified some key areas where community councillors would like to improve their skills.
Using the OU’s free learning portal OpenLearn, we have provided links below to courses which will help people improve their skills in these key areas. The courses are free to use and you can do them at any time and at your own pace. You can gain either a digital badge or certificate for completing each course.
Many CCs have fully embraced the digital journey during the pandemic and there are courses here to help you continue that journey such as using Microsoft Teams and succeeding in a digital world. In addition to digital skills there are also courses on a range of other topics that community councillors have suggested including finance, fundraising, community and business skills.
If you have any questions about accessing these courses or other study options with the OU, please contact ouscotland-skills-support@open.ac.uk.
Digital Skills
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Digital skills: succeeding in a digital world
This free course, Digital skills: succeeding in a digital world, will develop your confidence and skills for life online, whether study, work or everyday life. It explores a range of digital skills and practices, including digital identity, digital well-being, staying safe and legal, finding and using information and online tools, and dealing ...
Free course
24 hours
Level: 1 Introductory
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Introduction to cyber security: stay safe online
This free course, Introduction to cyber security: stay safe online, will help you to understand online security and start to protect your digital life, whether at home or work. You will learn how to recognise the threats that could harm you online and the steps you can take to reduce the chances that they will happen to you.
Free course
24 hours
Level: 1 Introductory
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Microsoft Teams training
Microsoft Teams video training, from the basics of how posts and messages work, to finding files and setting up live events.
External link
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Google Digital Garage Courses
Discover a range of free learning content designed to help your business or in your career. You can learn by selecting individual modules, or dive right in and take an entire course end-to-end.
External link
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Everyday computer skills: a beginner’s guide to computers, tablets, mobile phones and accessibility
Digital skills are now indispensable in a society that increasingly depends on computers. This course is designed to equip you with the knowledge and skills you need to get started in this digital world. It explores accessible ways to use computers and the internet.
External link
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Digital Skills: Social Media
Learn how to use social media for business, from creating a social media presence to measuring success.
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Business Skills
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Business communication: writing a SWOT analysis
This free course, Business communication: writing a SWOT analysis, is designed to develop your writing skills for business. You will be taken step by step through the process of writing a SWOT analysis, with clear advice on selecting key information from a case study text, making concise notes, choosing an appropriate structure and using ...
Free course
8 hours
Level: 1 Introductory
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Effective communication in the workplace
This free course, Effective communication in the workplace, explores the importance of communication as a skill in the workplace. It aims to increase your understanding of communication skills and to help you to consider how your communication could be perceived by others. You'll cover areas such as verbal and non-verbal communication, written ...
Free course
24 hours
Level: 1 Introductory
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Difference and challenge in teams
This free course looks at how teams ‘travel’ together on a journey of development. Those journeys are hardly ever smooth. The course encourages you to recognise difference and challenge amongst individuals in the team who are pulling in different directions. It will help you identify where such challenges can be embraced for the benefit of your ...
Free course
2 hours
Level: 1 Introductory
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Managing virtual project teams
Many projects are now ‘virtual’, i.e. some or all of the team are located remotely and may be working in different time zones. The project manager needs all the traditional soft skills, and more. This free course, Managing virtual project teams, looks at knowledge and techniques which underpin team selection and then consider the additional ...
Free course
8 hours
Level: 3 Advanced
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Working in diverse teams
This free badged course, Working in diverse teams, will help you consider your experience of working in teams and the different roles you play in them. It will increase your confidence in marketing this key skill to employers as well improve your ability to perform well in teams you are currently part of.
Free course
24 hours
Level: 1 Introductory
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Making decisions
Do you hate making decisions? Does the ability of others to make snap decisions really frustrate you? This free course will help you understand some of the processes involved in decision making. Attention to the psychology of decision making and the social context in which decisions are made can improve your understanding of others and yourself.
Free course
4 hours
Level: 3 Advanced
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Project management: the start of the project journey
This free course, Project management: The start of the project journey, introduces projects, what they are, how they come about, responses to problems and planning. It explores the role of key players including the project manager, feasibility studies, decision making and project life cycles.
Free course
35 hours
Level: 3 Advanced
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An introduction to public leadership
In this free course, An introduction to public leadership, you will learn more about leadership in the context of public service provision, by public sector organisations, community and voluntary groups, and political bodies.
Free course
9 hours
Level: 1 Introductory
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Collaborative leadership in voluntary organisations
This free course, Collaborative leadership in voluntary organisations, will help you to reflect on and develop collaborative leadership practices that will make a difference. The course is aimed at people who work within voluntary organisations as paid staff or as volunteers or for people who work regularly with voluntary organisations, such as ...
Free course
24 hours
Level: 1 Introductory
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Developing leadership practice in voluntary organisations
This free course, Developing leadership practice in voluntary organisations, provides an opportunity for people who work within voluntary organisations, as paid employees or staff, to develop energetic, practical and thoughtful leadership practice.
Free course
15 hours
Level: 1 Introductory
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Leadership and followership
This free course, Leadership and followership, will help you to explore what makes a good leader, recognise common leadership challenges, and identify the skills you need to develop if you want to enhance your own leadership experience.
Free course
24 hours
Level: 1 Introductory
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Involving volunteers
This is a short course on volunteering developed by Volunteer Scotland and the Centre for Voluntary Sector Leadership at The Open University Business School. This course is about the essential things you need to consider to ensure a positive experience for individuals engaging in volunteering.
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Finance and fundraising
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Fundamentals of accounting
Learn about the essential numerical and double-entry skills required for accounting. This free course, Fundamentals of accounting, will explain the fundamental purpose and role of accounting as well as the double-entry rules that are the foundation of all financial records and reports in any modern business.
Free course
8 hours
Level: 1 Introductory
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Introduction to bookkeeping and accounting
Learn about the essential numerical skills required for accounting and bookkeeping. This free course, Introduction to bookkeeping and accounting, explains the fundamental rules of double-entry bookkeeping and how they are used to produce the balance sheet and the profit and loss account.
Free course
8 hours
Level: 1 Introductory
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Building relationships with donors
Legacy fundraising and big-gift seeking are part of the professional fundraiser's role. This free course, Building relationships with donors, will help you to gain the skills necessary to persuade individuals to become donors. How do you change people's ideas about methods of giving, moving them from casual street donations to regular direct ...
Free course
6 hours
Level: 3 Advanced
Community and society
Community and society
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Legal skills and debates in Scotland
This free course, Legal skills and debates in Scotland, considers how laws are interpreted and applied. It looks at legislation, court judgments, argument, judicial reasoning and rights. It also explores the relationship between society’s values and the laws which it supports and how policy and rights influence development of law.
Free course
24 hours
Level: 1 Introductory
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Scottish courts and the law
This free course, Scottish courts and the law, explores the role, function and purpose of the courts in Scotland and their relationship with the law. You consider the way in which cases come to court, the difference between the criminal and civil justice systems, the separation of powers, how individuals may become involved with the court ...
Free course
24 hours
Level: 1 Introductory
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The Scottish Parliament and law making
This free course, The Scottish Parliament and law making, explores the law making powers of the Scottish Parliament and examines its place in the UK’s constitution. It considers how, and why, laws are made by both the Scottish and UK Parliaments before exploring devolved matters, reserved matters, legislative competence, secondary legislation, ...
Free course
24 hours
Level: 1 Introductory
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Introducing environmental decision making
Many of the decisions we make have implications for our environment, particularly those concerning natural resources and waste. Taking account of environmental factors in decision making can be both complex and challenging. This free course, Introducing environmental decision making, considers decisions in their broader contexts and advocates a ...
Free course
24 hours
Level: 3 Advanced
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Sustainable Scotland
Sustainable Scotland is a free course that will appeal to anyone with an interest in a sustainable future in the context of contemporary Scottish society. It will give you a broad-based introduction to a number of different aspects of sustainability that impact on Scotland and the wider world.
Free course
5 hours
Level: 1 Introductory
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Partnerships and networks in work with young people
The term 'partnership' is used to describe a wide range of organisational arrangements and ways of working: from informal networking between individuals, to more formal partnership structures. In this free course, Partnerships and networks in work with young people, you will explore a range of meanings for the word 'partnership' and see that it ...
Free course
10 hours
Level: 2 Intermediate
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Collaborative problem solving for community safety
This free course, Collaborative problem solving for community safety, offers a range of techniques for community police officers, other community-based public service professionals and members of community groups working to solve problems collaboratively and creatively. It examines some of the ways which OU specialists in creative problem ...
Free course
16 hours
Level: 1 Introductory
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Free online resources for Ukrainians settling in the UK and Ireland
From free courses in the English language to articles on mental health and wellbeing, here are some free online resources from The Open University.
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Level: 1 Introductory
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