Care Opinion allows you to share a specific experience of health care or social care. You can say what happened, what was good, and what could have been better. The story is then published (if possible) and shared with staff in the services who need to see it. Often, staff will reply and you will be emailed their response. 

So you can use Care Opinion to pass praise on a service you experienced. You can also suggest changes or even just to review other people’s experiences. This can allow you to make an informed choice on the service you decide to visit.