2.5  Management roles and levels

A health manager is someone who spends a substantial proportion of their time managing areas of healthcare provision such as:

  • coverage of services (planning, implementation and evaluation)
  • resources (staff, budgets, drugs, equipment, buildings, information)
  • external relations with partners, including service users.

A manager’s effectiveness is significantly influenced by their insight into their own work. Health sector managers often become managers after working in a technical role within healthcare. Indeed, many healthworkers combine management with clinical or other technical work.

2.4.5  Monitoring and control

2.5.1  Management levels