5.2.4  Taking corrective action

The fourth and final step in the control process is taking corrective action. When problems are identified, corrective action is obviously called for. This involves those in management roles taking appropriate decisions, such as the replanning or redrawing of goals or standards and perhaps changing the way that things are done. This may also require further training of the healthworkers in your team.

  • Look closely at Table 5.2. How do you think these figures could help you to plan your future activities?

  • None of the targets have been met during the year. But the number of antenatal visits is the target that has been missed by the greatest amount. This will require the most effort during the coming year.

5.2.3  Comparing performance with standards

5.3  Constructive and effective feedback