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Lead and manage change in health and social care

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Change is everywhere in health and social care work and can evoke a variety of emotions, from excitement and eager anticipation, to fear and outright hostility. In this free course, How to manage change in health and social care, you will explore the role of managers in the change process and the skills required for managing and leading change in health and social care work.

After studying this course, you should be able to:

  • appreciate the role of emotion and uncertainty in managing and leading change
  • demonstrate an awareness of how the approach to change can influence the way a manager might lead change
  • understand why change is considered so important in health and social care systems, yet is often so hard to successfully implement
  • outline a personal change management strategy and apply suitable tools to ensure successful implementation.

By: The Open University

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Lead and manage change in health and social care

Introduction

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Change is everywhere in health and social care environments. It can evoke a range of emotions, from excitement and eager anticipation, to fear, anxiety or hostility. Alongside the ‘big ideas’ for change that are articulated at policy level, managers are engaged in a continual process of implementing small-scale changes that can make a real difference to people’s lives at a local level. While service users and frontline staff are also involved in change processes, it is often a particular responsibility of managers to make changes happen, and this can involve overcoming significant resistance.

In this free course, you will explore the role of managers in the change process, and the skills required for managing and leading change. You will also plan a change project.

This OpenLearn course is an adapted extract from the Open University course K313 Leadership and management in health and social care [Tip: hold Ctrl and click a link to open it in a new tab. (Hide tip)]

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