The RFS Career Academy Free Learning Collection

Do you feel concerned about a lack of diversity in your workplace? Is this something you want to address? Perhaps you’d like to feel more informed on a personal level before taking it further organisationally? This free course introduces you to the benefits and complexities of developing and supporting a diverse and inclusive workforce. It ...

This free course, Effective communication in the workplace, explores the importance of communication as a skill in the workplace. It aims to increase your understanding of communication skills and to help you to consider how your communication could be perceived by others. You'll cover areas such as verbal and non-verbal communication, written ...

The Managing Relationships theme within the Applying Psychology to Work hub has been designed to help you understand your workplace relationships. It provides you with skills, tools, resources and short courses to manage and maintain healthy and sustaining professional relationships with your colleagues. 

This free course, Using voluntary work to get ahead in the job market, explores how engaging in voluntary work can enhance your employment opportunities

This free online course, Working in the voluntary sector, will introduce you to some of the main activities carried out by volunteers and staff, will give you some background on how different organisations work and will provide you with knowledge and skills you can apply to your own work or volunteering, as well as to your every day life.

In this free course, Internships and other work experiences, you’ll begin by learning more about what an internship is and how it might differ from other forms of work experience. You’ll find out what you can gain personally and professionally, and consider the practicalities of obtaining work experience, from how to choose what’s right for you,...

Check out our series of one-minute animations exploring revision tips, beating procrastination, what’s involved in a remote exam and other study skills.

This course is for people who want to feel more confident about their learning skills. Informal in approach, the course builds on each person's own qualities, knowledge and skills to develop a deeper understanding of the nature of learning and of their own potential. It introduces some core ideas about learning and academic study, and some ...

Writing reports and assignments can be a daunting prospect. Learn how to interpret questions and how to plan, structure and write your assignment or report. This free course, Essay and report writing skills, is designed to help you develop the skills you need to write effectively for academic purposes.

The influence and impact of marketing can be seen all around. For instance, you may find marketing communications being used to promote various brands, increase charitable donations, persuade toddlers to eat their vegetables, or encourage teenagers to behave responsibly around alcohol. In this digital era, if you use social media to portray a ...

Tables and charts are a great way to present numerical information in a clear and concise form. This free course, Presenting information, explains how to use the Windows calculator to carry out basic operations and calculate percentages. You will then learn how to use charts and tables to represent and interpret information.

Ever since the very beginning of humanity, tools have played a pivotal role in who we are and what we do. Tools for recording, processing and communicating information have a time-honoured history – from the clay tokens used in Mesopotamia to mechanical calculating machines. The invention of the digital computer has boosted the scale, speed and ...

This free course, Gamified Intelligent Cyber Aptitude and Skills Training (GICAST), will help you to understand online security and start to protect your digital life, whether at home or work. You will learn how to recognise the threats that could harm you online and the steps you can take to reduce the chances that they will happen to you.

Grab your opportunity to move into the rapidly growing cyber security industry.

Information and communication technologies (ICTs) systems now dominate our everyday lives. This free course, Introducing ICT systems, will explain what constitutes such a system and how ICT systems work. You will also look at how ICT systems convey, store and manipulate data, and how they process data. Finally you will learn how these systems ...

This free course, Digital skills: succeeding in a digital world, will develop your confidence and skills for life online, whether study, work or everyday life. It explores a range of digital skills and practices, including digital identity, digital well-being, staying safe and legal, finding and using information and online tools, and dealing ...

Do you sometimes wish you were more resilient when faced with changes at work? Do you have career plans but feel unsure about progressing with them? If you do, then this free course, Developing career resilience, will help you to build your resilience and approach career-related change with greater confidence and motivation.

This free course, Personal branding for career success, considers what a personal brand is and whether you currently have one. You’ll look in detail at theories and examples of personal branding, and relevant marketing processes and practices. You’ll identify the values, skills, knowledge and expertise that you want to promote to employers, and ...

Learn to recognise the importance of soft skills and how you can improve skills in yourself and your organisation, with free courses from OpenLearn, endorsed by Google.

Do you want to change jobs, are you just starting in the job market or may be returning after a break? If so, then this free course, Succeed in the workplace, is for you. It will help you explore career opportunities. You will also gain the skills to write strong CVs and application forms, and to handle different types of interviews. By the end ...

A CV (curriculum vitae) is a brief account of your education, qualifications, skills and work-based experience, used mainly when applying for a job. Your CV is your first opportunity to tell an employer what you can do. A well written CV can make the difference between getting an interview and not being considered for the role.

Interviews can feel very daunting, especially if it has been a while since your last one, or the job is one you are really excited about. There are ways to help overcome nerves and anxiousness, ensuring that you present your strengths in the best, and most confident way possible.

Values are things that matter the most to you for the way you live and work. This article should help you to identify which ones are most important to you.

This free course is one in a series focusing on leadership, decision-making and communication in the context of policing with the community. This particular course focuses on the challenge of leadership and leading change in an ever-changing policing context. It provides insights to help individuals become more effective leaders of teams ...

Learn about the essential numerical skills required for accounting and bookkeeping. This free course, Introduction to bookkeeping and accounting, explains the fundamental rules of double-entry bookkeeping and how they are used to produce the balance sheet and the profit and loss account.

This free course, Developing your skills as an HR professional, will help you to develop some of the skills you will need to be effective as an HR professional. You will practise learning reflectively and you will also develop the skills of organising yourself, managing time and stress, and working in teams or groups.

This free course, Employment relations and employee engagement, looks at raising levels of employee engagement, which is the latest in a long line of managerial strategies aimed at releasing employee ‘discretionary effort’ and aligning employee interests more closely with managerial goals, on the assumption that this will in turn boost ...

Whether a project is large or small, innovative or similar to other projects, governance and administrative support will be needed. The type of governance, and level of support, will vary considerably between projects of different types and complexity. This course, Project governance and Project Management Office (PMO), considers project ...

A freelance career in the creative arts is a free badged course which lasts 8 weeks, with approximately 3 hours’ study time each week. You can work through the course at your own pace, so if you have more time one week, there’s nothing to stop you pushing on and completing another week’s study. This course has a specific focus on the ...

This free course, Understanding your customers, is a short introduction to understanding customers. The course underlines the relevance of understanding customers as individuals, members of society and members of organisations. It clarifies some key marketing concepts and terminology and highlights some differences between consumer and ...

Understanding the experiences of previously home-educated adults.

Learn about trust in the organisational context. This free course, Developing high trust work relationships, introduces the concept of trust, what it means to you and how it may affect your organisation.