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Effective communication in the workplace
Effective communication in the workplace

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5 Verbal communication in job hunting

Another workplace situation where verbal communication plays a crucial role is the job interview.

Watch this video of Rebecca Fielding explaining how employers assess your verbal communication skills from the moment they meet you.

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Although you might feel nervous about attending an interview, remember that this is an opportunity to communicate your skills and experiences to an audience who are interested in hearing what you have to say.

As well as remembering the importance of creating a good first impression, as outlined in Week 3, it can be useful to have a structure in mind when answering interview questions. This will help you to communicate more effectively and concisely with your interviewers. The STAR technique is a useful one:

  • Situation
  • Task
  • Action
  • Result

This is particularly useful when preparing for or answering competency-based questions.

Watch this short video produced by Guardian Jobs to help you to understand how to use the STAR technique during an interview [Tip: hold Ctrl and click a link to open it in a new tab. (Hide tip)] .