8 Summary of Week 4

This week you looked at using verbal (or spoken) communication skills in the workplace. You explored some of the common areas where you would be expected to communicate verbally such as in meetings, giving presentations and when networking. Finally, you focused on communication in face-to-face and telephone interviews.

You should now be able to:

• understand different types of conversation
• feel confident about participating in meetings
• prepare for presentations, networking events and job interviews.

Next week you will be focusing on written communication skills.

You are now halfway through the course. The Open University would really appreciate your feedback and suggestions for future improvement in our optional end-of-course survey [Tip: hold Ctrl and click a link to open it in a new tab. (Hide tip)] , which you will also have an opportunity to complete at the end of Week 8. Participation will be completely confidential and we will not pass on your details to others.

You can now go to Week 5.