References
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Ford, J.D. and Ford, L. (2009) ‘The Four Conversations: daily communication that gets results’, Berret-Koehler, CA, USA [Online]. Available at https://usingthefourconversations.com/ (Accessed 10 July 2019).
Kislik, L. (2012) ‘Techniques that will help you speak truth to power’, Kislik Associates blogpost [Online]. Available at https://lizkislik.com/ speaking-truth-to-power-part-v-when-youre-ready-to-lay-it-on-the-line/ (Accessed 10 July 2019).
Quain, S. (2018) ‘Examples of verbal communication in the workplace’, Chron [Online]. Available at https://smallbusiness.chron.com/ examples-verbal-communication-workplace-10936.html (Accessed 10 July 2019).