9 Summary of Week 5

This week you looked at different types of written communication that you may encounter in the workplace. You focused on email etiquette and looked at the importance of proofreading your work. You also considered how accurate and relevant written communication can enhance future job applications.

You should now be able to:

• adapt your communication style for different audiences and formats
• write clear and effective communication, including emails and reports
• understand how to use your written communication skills to enhance job applications.

Next week you will look at challenging workplace situations and discover how good communication can help you to deal with them.

You can now go to Week 6 [Tip: hold Ctrl and click a link to open it in a new tab. (Hide tip)] .