This free course was written by Seema Shoor and Liz Smith. It was first published in October 2019.
Except for third party materials and otherwise stated (see Creative Commons Attribution-NonCommercial-ShareAlike 4.0 Licence.), this content is made available under a
The material acknowledged below is Proprietary and used under licence (not subject to Creative Commons Licence). Grateful acknowledgement is made to the following sources for permission to reproduce material in this free course:
Figure 1: BrianAJackson;iStocphoto.com
Figure 2: Elements in Interpersonal Communications, reworked graphic, Robert M. Thomas 2007
Figure 5: RomoloTavani; iStockphoto.com
Video 3: TED Talks
Video 4: MindTools
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