My OpenLearn Profile
Personalise your OpenLearn profile, save your favourite content and get recognition for your learning
Introduction to operations management
This free course, Introduction to operations management, will introduce you to the role of operations management in organisations, and gives you the opportunity to understand what an operations manager does. It looks at how the role might influence the short- and long-term success of the organisation. It is important to develop a clear understanding of the impact of good and bad operations management practice on the performance of an organisation as a whole.
Course learning outcomes
After studying this course, you should be able to:
- understand the input–process–output framework, the extensions of it, and apply them to a wide range of operations
- examine the types of transformation processes occurring within operations
- define the roles and responsibilities of operations managers and the challenges they face
- reflect on your own operations management responsibilities, if applicable
- understand the content of an operations strategy and the decisions involved.
First Published: 20/01/2017
Updated: 04/12/2019
Rate and Review
Create an account to get more
Track your progress
Review and track your learning through your OpenLearn Profile.
Statement of Participation
On completion of a course you will earn a Statement of Participation.
Access all course activities
Take course quizzes and access all learning.
Review the course
When you have finished a course leave a review and tell others what you think.