Introduction to operations management
Introduction to operations management

This free course is available to start right now. Review the full course description and key learning outcomes and create an account and enrol if you want a free statement of participation.

Free course

Introduction to operations management

Introduction to operations management


This free course, Introduction to operations management, provides you with a short introduction to operations management and strategy, clarifying some key themes and terminology, and exploring how operations managers can influence the short- and long-term success of their organisation. There are five sections:

  1. What is the role of operations management?
  2. The input–process–output model
  3. What do operations managers really do?
  4. Why is operations management important?
  5. Are you an operations manager?

This OpenLearn course is an adapted extract from the Open University course B207 Shaping business opportunities [Tip: hold Ctrl and click a link to open it in a new tab. (Hide tip)] .

The full course explores how organisations work by looking at their internal functions (operations management, human relations, finance and marketing). You will also learn about the external environment for businesses and how the economic and political context helps shape how businesses respond to global challenges.


Take your learning further

Making the decision to study can be a big step, which is why you'll want a trusted University. The Open University has 50 years’ experience delivering flexible learning and 170,000 students are studying with us right now. Take a look at all Open University courses.

If you are new to university level study, find out more about the types of qualifications we offer, including our entry level Access courses and Certificates.

Not ready for University study then browse over 900 free courses on OpenLearn and sign up to our newsletter to hear about new free courses as they are released.

Every year, thousands of students decide to study with The Open University. With over 120 qualifications, we’ve got the right course for you.

Request an Open University prospectus