Engagement is a key buzzword in 21st century management. Strategic human resource management rests on the belief that people are the key to achieving competitive advantage. Employees need to be seen as assets to be developed, not costs to be controlled. This free course explores three key themes: employee engagement, employee involvement and collective aspects of employee relations.
Course learning outcomes
After studying this course, you should be able to:
identify and describe the meaning of employee engagement and its different components
appreciate the strategic issues associated with employee engagement
describe the changes in systems of employee relations
appreciate the impact of structures of management and ownership on employee engagement
reflect on the current state of employee engagement in an organisation.