By the end of this course, you will be able to:
describe what is meant by ‘change’ and what can be a catalyst for change
explain what change management is and what processes and tools are needed to implement and sustain change
identify how to lead change and the impact that change can have on people and organisations
explore different frameworks and structures for change and examine how they can be used by organisations driving change around hybrid working
manage the change lifecycle to enable change to be adopted and embedded within organisations.