Skip to content
Skip to main content

About this free course

Download this course

Share this free course

Capacity and demand management
Capacity and demand management

Start this free course now. Just create an account and sign in. Enrol and complete the course for a free statement of participation or digital badge if available.

6 Demand Analysis: four components of demand

Simple models of demand break down the total demand into four components:

  1. Long-term growth or decline patterns

    Demand is rarely completely stable. We often find that some types of demand are undergoing growth and others have significant declines over time. There can be “life-cycle” models of demand where demand for something grows, stabilises and later falls again.

  2. Cyclical or seasonal patterns

    Most demand is cyclical in some way – going through peaks and troughs – with a variety of causes. We’ll explore this a bit more.

  3. Random variation

    Sometimes things are busier or quieter than we have expected, with no known explanation. This is often seen as random, natural variation.

  4. Special cause or one-off events

    One-off events, planned or unplanned, can cause demand to increase or decrease significantly, usually as a temporary effect.

Activity 6 Patterns of demand

Timing: Allow approximately 5 minutes

Which areas of your own demand would you see declining or increasing?

To use this interactive functionality a free OU account is required. Sign in or register.
Interactive feature not available in single page view (see it in standard view).

Discussion

In policing there are several areas where more demand is expected in the future in general. These include cybercrime and online fraud, with some offences being under-reported, such as domestic violence. In the future it is likely that some of these types of offences will be reported more. There is a trend towards some additional non-crime demand for resources, especially that related to incidents involving mental health. Some crimes, such as burglary have fallen. You may have some very specific local trends in demand that others might not see so much.