This free course was written by Rajvinder Samra.
This free course includes adapted extracts from the course K827 Leading healthcare improvements. If you are interested in this subject and want to study formally with us, you may wish to explore other courses we offer in.
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Course image: © Irekia in Flickr https://creativecommons.org/ licenses/ by/ 2.0/
Figure 2: Unsplash.com
Video: Activity 3 © The Open University
Video: Activity 5: © The Open University
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