Introducing healthcare improvement
Introducing healthcare improvement

Start this free course now. Just create an account and sign in. Enrol and complete the course for a free statement of participation or digital badge if available.

Free course

Introducing healthcare improvement

1 Defining and evaluating quality improvement in healthcare

There are many different definitions of ‘quality’ in healthcare across the different health systems in the world. For example, NHS England considers high quality care to consist of care that is safe, clinically effective and has a positive experience for the patient (NHS England, n.d.a). Going beyond the definition of quality, it is important to note that the process of improving healthcare also involves defining the important aspects of quality improvement as well as evaluating the standards achieved currently. We shall examine both of these processes (defining and evaluating quality improvement). Firstly we will tackle the question of ‘what is quality improvement?’


Take your learning further

Making the decision to study can be a big step, which is why you'll want a trusted University. The Open University has 50 years’ experience delivering flexible learning and 170,000 students are studying with us right now. Take a look at all Open University courses.

If you are new to University-level study, we offer two introductory routes to our qualifications. You could either choose to start with an Access module, or a module which allows you to count your previous learning towards an Open University qualification. Read our guide on Where to take your learning next for more information.

Not ready for formal University study? Then browse over 1000 free courses on OpenLearn and sign up to our newsletter to hear about new free courses as they are released.

Every year, thousands of students decide to study with The Open University. With over 120 qualifications, we’ve got the right course for you.

Request an Open University prospectus371