This free course was written by Ben Oakley.
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Figure 1: © PeopleImages/Getty Images
Figure 2: © Cecilie_Arcurs / iStock / Getty Images Plus
Figure 3: animation and transcript: courtesy RSA 'Brené Brown on Empathy' The RSA https://youtu.be/1Evwgu369Jw, https://creativecommons.org/licenses/by-nc-nd/2.0/uk/
Figure 4: © SIphotography/Getty Images
Clips 1 and 2: extract from Life and Death in a Week, Hospital Series 1 Episode 1 BBC / Label1 / The Open University Co-Production © BBC (2016)
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