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Communication and working relationships in sport and fitness
Communication and working relationships in sport and fitness

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Session 6: When does harsh feedback become bullying?


The main focus of both this session and the next is to apply what you have learned so far to video examples, many of which include a feedback element in working teams. It is an opportunity to put what you have learned into practice by observing and interpreting communication in action, and considering your own approach to giving feedback.

You will explore feedback communication principles and consider the possible boundary between harsh feedback and bullying. This issue is partly about how the work environment, sometimes called ‘work culture’, shapes and constrains feedback communication practices.

This session will help you to better appreciate how you and others might give feedback to others in an effective way. This is all linked to becoming more influential and credible in how you interact with others.

A cartoon of two characters shouting at one another using loud speakers.
Figure 1 There are alternative ways to give feedback rather than in public and at high volume.

By the end of this session, you should be able to:

  • interpret examples of how the culture of a sport or a team/organisation and accepted ways of working often shape and constrain the communication practices used in that environment
  • describe some aspects of communication used in feedback are more likely to be accepted and taken on board
  • discuss the influences that contribute to a possible boundary between harsh feedback and bullying.