Glossary
At the end of each definition in this Glossary there is a number in brackets. This indicates the number of the Study Session where the term is first used in this OpenWASH module.
Browse the glossary using this index
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K |
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key performance indicator (KPI)the most important measures
of performance by organisations in terms of meeting their strategic and
operational goals. (13) | |
knowledge managementthe process of capturing,
distributing and effectively using knowledge. (11) | |
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