How RAFT can support you with your online communications?


CINow, you will look at some different communication methods you may engage with as an online learner. The RAFT technique can help you to make the most of these opportunities so that you communicate in a clear, effective and appropriate way; this is essential for the successful completion of your course.

To make the most of your online learning, you should communicate regularly with your tutor and other students as both can be a great source of support as you progress through your studies.

Previously, you saw an example of how you might employ RAFT when constructing an email to your tutor, however, there are many ways you can interact with others and communicate as an online learner. 

As mentioned earlier, some of the different ways in which you may communicate include:

  • email
  • discussion board
  • online classroom
  • instant messaging (for example, WhatsApp, Messenger etc.)
  • blog posts

Each method uses a different format and provides different ways to communicate and connect with others. For example, an email can be a ‘one to one’ exchange (you send the email to your tutor and they respond). However, it can also be a ‘one to many’ exchange (your tutor will often email instructions or updates to the entire class). Instant messaging also allows for ‘one to one’ or ‘one to many’ communication. Discussion boards enable you to communicate and share with a much wider audience. Writing a blog post could allow you to share with a wide audience and utilise social media platforms. 

It is important that you choose the appropriate format to communicate what you want to say. You should consider what it is you want to say and to whom, using which method.  RAFT can help you to ensure you are communicating well, using the right methods, and that you are being understood.

Last modified: Friday, 26 Jul 2019, 10:36