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Facilitating group discussions
Facilitating group discussions

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4 Facilitative behaviours

What skills do you need for effective facilitation? The next activity will help you to analyse your own skills as a facilitator.

Activity 6

Part One

In order to increase your competency in the skills of facilitation, you may find it useful to undertake a brief analysis of those skill areas in which you feel confident, and the skills which you feel you need to improve. You may also wish to share this questionnaire with someone you work with in a group, and then compare your own scores with those of the other person.

Below is a list of statements: read each statement and, thinking about your typical behaviour in a group, make a note of the number which best agrees with your assessment of your skills, where:

1 = disagree strongly

2 = disagree slightly

3 = neither agree nor disagree

4 = agree slightly

5 = agree strongly

Table 3
1I find it easy to get on with most people.12345
2When I meet new people I have no problem in developing a relationship.12345
3Even when I have strong opinions, I am able to hold my tongue.12345
4I do not show my feelings even when I hear something I dislike.12345
5I find it easy to let people have their say.12345
6I am a listener rather than a talker.12345
7I make good use of questions to establish facts.12345
8I am not afraid to probe for underlying feelings and concerns when I feel it is appropriate.12345
9I find it easy to observe detail.12345
10I can interpret body language effectively.12345
11I can quickly summarise the content of a conversation.12345
12I find it easy to get to the heart of an issue.12345
13I am not afraid of conflict.12345
14I have confidence to deal with difficult situations.12345

You may prefer to print out this activity [Tip: hold Ctrl and click a link to open it in a new tab. (Hide tip)]   and circle the numbers.



Now look at your scores. Add the following two questions together and note your scores.

Questions 1 and 2, which relate to empathy, score out of 10.

Questions 3 and 4, which relate to neutrality, score out of 10.

Questions 5 and 6, which relate to listening, score out of 10.

Questions 7 and 8, which relate to questioning, score out of 10.

Questions 9 and 10, which relate to observation, score out of 10.

Questions 11 and 12, which relate to summarising, score out of 10.

Questions 13 and 14, which relate to intervention, score out of 10.

How to interpret your scores

The average score for this questionnaire is 7 for each section. A score lower than this indicates that you need to increase your competence in this area. Above this score and you should already have the skills to help you become an effective facilitator – but practice always makes perfect!

Part Two

Finally, look at your score for each section and summarise your development needs in the box below.

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