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Facilitating group discussions
Facilitating group discussions

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Keeping on track

You will now watch and consider two videos, ‘It did take a few reminders’ and ‘Well, I can’t agree to this’.

Activity 12

Video 1: ‘It did take a few reminders’

Lisa and Alan review the interaction with Marcus and discuss Michelle.

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It did take a few reminders
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Video 2: Well, I can’t agree to this

See how Lisa copes with Michelle’s frustrations.

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Well, I can’t agree to this
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Reflections on Lisa with Michelle

  • What was Lisa’s approach to dealing with Michelle?
  • What else could she have done?

Note your thoughts in the box below.

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