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Preparing for your digital life in the 21st Century
Preparing for your digital life in the 21st Century

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Acknowledge before differing

Before you disagree with someone, try to summarise the other person’s point in your own words. Then they know you are trying to understand them and will be more likely to take your view seriously. Otherwise, you risk talking at each other rather than to each other. You should also recognise that other people are entitled to their point of view, even if you consider them to be entirely wrong.