Learning outcomes

After studying this course, you should be able to:

• explore definitions of hybrid working and identify how to create a shared understanding of these at work

• analyse how hybrid working impacts productivity and describe the ideal hybrid working environment

• identify ways that a hybrid culture can be grown and developed

• become self-aware as a hybrid leader, including how to be more resilient and an active listener

• explain what is meant by accountability and appreciate how to create accountability in a hybrid world

• analyse the importance of empathy as a hybrid leader and distinguish it from sympathy.