Acknowledgements

Course image: SuperCar-RoadTrip.fr [Tip: hold Ctrl and click a link to open it in a new tab. (Hide tip)] in Flickr made available under Creative Commons Attribution 2.0 Licence.

Figure 1: Management Standard Centre (2008) ‘Structure of the standards’, Taking Management and Leadership to the Next Level, Management Standard Centre.

Table 4: Adapted from Hill, L. A. and Farkas, M. T. (2001) ‘A note on team processes’, Harvard Business Online.

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