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Working in groups and teams
Working in groups and teams

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Learning outcomes

After studying this course, you should be able to:

  • recognise the difference between groups and teams and understand when each is more appropriate

  • understand issues in team constitution (team roles)

  • identify the different stages of team development and how a manager can support the team at each stage

  • understand and identify team processes (inputs, throughputs and outputs) and the manager’s role

  • understand and manage conflict.