Conclusion

In this free course, Workplace learning with coaching and mentoring, you have explored and critically evaluated the traditional training-based approach to learning and talent development. You looked at the shift from training to learning, and its key implications for the work of HRD professionals. You then explored the GROW model – a particular learning tool that illustrates the shift to learning through coaching and mentoring – and drew out some of the basic skills and techniques that lie at the heart of effective coaching. The videos in this course were intended to help you see and hear from good coaches in action; you will have been able to observe some key language and questioning skills to help you guide a coaching session.