Free course

Working in groups and teams

Free statement of participation on completion

This free course, Working in groups and teams, explores team working from start to finish. It looks at how successful teams are created, roles within a team, the life cycle of a team, how to manage conflict within teams and evaluating team performance.

Course learning outcomes

After studying this course, you should be able to:

  • recognise the difference between groups and teams and understand when each is more appropriate
  • understand issues in team constitution (team roles)
  • identify the different stages of team development and how a manager can support the team at each stage
  • understand and identify team processes (inputs, throughputs and outputs) and the manager’s role
  • understand and manage conflict.

You can start this course right now without signing-up. Click on any of the course content sections below to start at any point in this course.
If you want to be able to track your progress, earn a free Statement of Participation, and access all course quizzes and activities, sign-up.

Course content