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Working in groups and teams

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This free course, Working in groups and teams, explores team working from start to finish. It looks at how successful teams are created, roles within a team, the life cycle of a team, how to manage conflict within teams and evaluating team performance.

After studying this course, you should be able to:

  • recognise the difference between groups and teams and understand when each is more appropriate
  • understand issues in team constitution (team roles)
  • identify the different stages of team development and how a manager can support the team at each stage
  • understand and identify team processes (inputs, throughputs and outputs) and the manager’s role
  • understand and manage conflict.

By: The Open University

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Working in groups and teams

Introduction

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Being able to work with people so that the right things happen is a core management skill. Managing people effectively perhaps demands most of managers when individuals come together to work in a group or in a team, which requires leadership as well as facilitating and overseeing group and team working, and managing conflict. This week we explore team working from start to finish. This includes deciding if the creation of a group or team is the best approach to the task in hand (it is not always!), selecting individuals to work in it, setting up the team-working processes, supporting teams through the different stages of development, reviewing progress and evaluating team outputs. The main activity involves problem-solving, based on a current situation with a team or group that you manage or with which you are familiar.

This OpenLearn course provides a sample of postgraduate study in Business & Management [Tip: hold Ctrl and click a link to open it in a new tab. (Hide tip)]

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