Learning outcomes

After studying this course you should be able to:

• explain what intercultural encounters are and how people can learn from them

• discuss how the use of English as a lingua franca is perceived by native and non-native English speakers

• illustrate how different groups of people (e.g. professions) develop their own languages and cultures

• describe the role of intercultural competence in a business environment

• outline the skills and contexts involved in translating and interpreting professions.