Unit 3: Prevention

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3.10 How to safely use images and the personal data of beneficiaries

Children, vulnerable adults and staff can still be harmed when their personal information and images are taken and used without their explicit informed consent.

This exercise introduces you to the importance of safeguarding the dignity, respect and the right to confidentiality of people your organisation works with and consequences of shame and stigma that may result.

Activity 3.11 Case Study

Now we return to the fictional case study that we were discussing earlier in section 3.2 and consider the second part of it.

The fundraising team of Organisation X has engaged a freelance photographer to take some photographs of children and collect some personal information. Your web designer uploads this photo on social media with a caption below it.

[Note: This is a fictional case study, and the image below has only been presented in order to illustrate poor practice]

A portrait headshot of a young female child.
© dr322 / iStock / Getty Images Plus

This is Aisha Ahmed – her mother has just died of HIV, and she’s now orphaned. She was nearly recruited by armed rebels in town A in country X where she lives. She likes to attend St. Mary’s childcare. Help Aisha to stay in school by donating as little as $5 today. We at Organisation X need your support. Click here now!

Consider the questions below and then read the examples that follows:

  • Is there anything harmful to the child in the image and the personal information published on the internet? Are there any risks to this child’s life?
  • What could have been put in place to safeguard the dignity and respect for this child?
  • What sort of consent could have been obtained and where should it be held?

Development and humanitarian organisations have long struggled with how not to stereotype or sensationalise images of their beneficiaries. There are examples of good practice and lots of resources to look at.

Example of good practice

Development organisations in Ireland have committed to the Dorcas Code of Conduct on Images and Messages to ensure they avoid stereotypical or sensational images. The adoption of the Code means that aid agencies will choose images and messages that represent the full complexity of the situations in which they work, and that they will seek the permission of the people portrayed in the photos they use.

What this means is that children and vulnerable adults need be fully informed of:

  • The reasons behind why their personal information is being asked for or their images are being taken.
  • Where it will be used.
  • Who will have access to it.
  • Where it’s being published.

If there are any risks in doing so, then using a risk assessment, we have a duty to put in place mitigation measures to reduce any risk of harm.


Want to find out more?

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