There are many practical ways you can support migrant clients to engage with public consultations and share their views on local or national issues.

1. Raise awareness among clients

• Share information about current consultations via newsletters, WhatsApp groups, or posters in waiting rooms and drop-in centres.
• Explain what a consultation is and why it matters in simple terms.
• Use case examples to show how community feedback has made a difference in the past.

2. Help clients understand the topic

• Break down consultation topics using plain English or translated summaries.
• Use group sessions or one-to-one conversations to explain what the proposed changes mean and how they might affect migrants.

3. Support clients to take part

• Assist with online access by providing devices or Wi-Fi in community hubs.
• Provide language support through interpretation or simplified guidance.
• Help clients draft written responses or complete online forms.
• Organise group responses to build confidence—e.g. “community voice” submissions based on shared concerns

4. Build confidence in public engagement

• Reassure clients that consultations are open to all, including those with different visa statuses.
• Clarify that taking part will not affect immigration status or benefits.
• Encourage clients to feel that their voice matters and can lead to change.

Top tips for migrant support providers:

• Monitor local authority websites or the GOV.UK consultation page regularly
• Create a “consultation corner” with live updates on opportunities
• Partner with local organisations running consultations to get early info or invite them to host info sessions
• Follow up and share outcomes of past consultations to show impact

Useful resources

• The UK Government policy and consultations GOV.UK website 
• Birmingham City Council's Be Heard consultation website
• Involve website of the UK’s leading public participation charity that aims to build a more vibrant democracy where everyone can have a say in a society.

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